Front Desk Employee

Help Wanted: Front Desk Employees

Location: Microtel Inn and Suites

Microtel Inn and Suites is excited to announce openings for both full-time and part-time Front Desk Employees! If you are a friendly, organized, and customer-focused individual, we want you to join our team.

Position: Front Desk Employee

Responsibilities:

• Greet and check-in guests in a courteous and professional manner.
• Provide information about the hotel, its services, and local attractions.
• Handle reservations, cancellations, and modifications with accuracy.
• Address guest inquiries, concerns, and requests promptly and effectively.
• Manage guest accounts, including billing and payments.
• Maintain a clean and organized front desk area.
• Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
• Process check-outs and handle cash or credit transactions.
• Ensure guest privacy and adhere to confidentiality guidelines.

Qualifications:

• Previous experience in a customer service or hospitality role is preferred but not required.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and remain calm under pressure.
• Basic computer skills and familiarity with hotel management software is a plus.
• Flexible availability, including weekends and holidays.
• Must be reliable, punctual, and have a positive attitude.

Why Join Us?

• Competitive wages.
• Opportunity for growth and development.
• Friendly and supportive team environment.
• Employee discounts on accommodations.