Appointment Scheduler-Rheumatology
Physicians Clinic of Iowa, PC
Cedar Rapids, IA
Full-time
Administration / Clerical
Posted on May 13, 2022
Physicians’ Clinic of Iowa’s Department of Rheumatology is seeking to fill a fulltime Appointment Scheduler position for its busy practice.
Duties include but not limited to:
- Answer phones; take accurate and clear messages
- Triage phone calls to the appropriate personnel
- Schedule appointments as needed for incoming callers following department protocol and process
- Maintain computerized appointment schedules
- Appointment schedule templating and updating; review call schedules and distribute
- Assist with all aspects of customer service
- The qualified candidate will have the ability to communicate clearly, both written and oral, to patients, insurance companies, pharmacies, physicians, and staff.
- The successful candidate must maintain patient confidentiality and demonstrate a high level of professionalism at all times.
- Excellent communication and organizational skills a must.
- The qualified individual will be patient focused and must work well with team members.
- Must also have a high level of comfort in working with computer systems.
We are an excellent employer who offers competitive salary, benefits, no nights or weekends, paid holidays, and a generous paid time off program.
PCI is E.O.E.
Pre-employment drug screen and background check required.
PCI is a tobacco free workplace.
Will be subject to PCI’s vaccination and testing policy.