Service Coordinator
SERVICE COORDINATOR – Belgrade, MT
Tri-State Truck & Equipment, Inc is currently looking for a Service Coordinator for our Belgrade, Montana facility!
Tri-State offers: Competitive Wage Full Benefits Offered: (Health, Dental, Vision and Aflac) Company 401K with Company Match Paid Major Holidays Vacation, Sick and Personal Time Aggressive online and factory training
Each applicant must be experienced in all aspects of being a professional heavy service technician including but not limited to:
•Mechanical knowledge of drive units, transmission, and engine Knowledge of electrical,
•HVAC and hydraulic function Updating customers on progress of repairs
•Comprehensive computer skills Strong customer relationship abilities CDL (optional) Teamwork oriented attitude
Duties will include:
Responsible for initial contact with the customer Checking units in/out of the shop for requested repairs
Updating customers on progress of repairs Scheduling customer repairs for in-shop and field.
Opening repair orders and adding Tasks for separate repairs Assigning service technicians to the repair order
Assisting in the parts procurement process for the repair Fluent mechanical background in the OTR trucks/equipment industry
Exceptional communication skills: verbal, writing, computer are important assets
A CDL or the ability to obtain a CDL would be a great tool to possess
Service technicians that are looking for a change are highly encouraged to apply! Technical experience along with interpersonal skills will be taken into consideration when establishing wage.
Tri-State is a Volvo Truck and Mack Truck dealership and Certified Cummins Service Center with multiple locations in Montana and Wyoming.